NYC-based technical writer with a background in web development, IT, and digital marketing for nonprofit, higher ed, and other underdogs.

What I look like

Although some problems are all about brute force, usually we waste time, effort, and money unless we address systemic issues.  I strive to get to the heart of the matter, understand the dynamics that lead to problems, target efforts where they’re most needed, and stay connected with feedback for improvement.

I have over 10 years of experience in nonprofit and higher-ed technology, & web admin. Freelance, I’ve designed and built websites and marketing campaigns. I’m most effective at the intersections between code, process, and content. So, I’ve been able to:

  • Plan & deploy an IT solution by understanding professors’ teaching needs
  • Create a marketing campaign by crystallizing a brand
  • Design & build a website that makes it easier to run a one-person business, and
  • Improve software documentation by improving the software.