NYC-based technical writer with a background in web development, IT, and digital marketing for nonprofit, higher ed, and other underdogs.
Although some problems are all about brute force, usually we waste time, effort, and money unless we address systemic issues. I strive to get to the heart of the matter, understand the dynamics that lead to problems, target efforts where they’re most needed, and stay connected with feedback for improvement.
I have over 10 years of experience in nonprofit and higher-ed technology, & web admin. Freelance, I’ve designed and built websites and marketing campaigns. I’m most effective at the intersections between code, process, and content. So, I’ve been able to:
- Plan & deploy an IT solution by understanding professors’ teaching needs
- Create a marketing campaign by crystallizing a brand
- Design & build a website that makes it easier to run a one-person business, and
- Improve software documentation by improving the software.